Privacy Policy

Last updated: March 2026

1. Who We Are

Weather Shield Roofing is a roofing contractor based in County Durham, DL17 0DY. We can be contacted at 07427 846158 or dylanmaughan89@icloud.com.

2. Information We Collect

When you contact us via our website form, phone, or email, we may collect your name, phone number, email address, postal address or postcode, and details about the roofing service you require. We collect this information solely to respond to your enquiry and provide our services.

3. How We Use Your Information

We use your personal information to respond to your enquiry, provide quotes and estimates, deliver roofing services you request, and communicate about ongoing or completed work. We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Legal Basis for Processing

We process your data on the basis of legitimate interest (responding to your enquiry) and contractual necessity (when you engage us to carry out work). Where you provide consent for marketing communications, you may withdraw that consent at any time.

5. Data Retention

We retain your contact details and project records for up to six years after the completion of work, in line with our guarantee obligations and legal requirements. Enquiry data from individuals who do not become customers is deleted within 12 months.

6. Your Rights

Under UK GDPR, you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to processing, and request data portability. To exercise any of these rights, contact us at dylanmaughan89@icloud.com.

7. Cookies

Our website may use essential cookies for functionality and analytics cookies to understand how visitors use our site. Analytics data is anonymised and does not personally identify you.

8. Contact

If you have questions about this privacy policy, contact us at dylanmaughan89@icloud.com or call 07427 846158.